Privacy Policy
At Trade Biz Hub, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Personal Data Protection Act 2010 (PDPA 2010) of Malaysia.
1. Information We Collect
When you use our website or make a purchase, we may collect the following information:
• Personal details (name, contact number, email address, billing/shipping address)
• Payment details (processed securely through our payment gateway)
• Transaction history and order records
• Website usage data (cookies, IP address, browsing behavior)
2. How We Use Your Information
We use your personal data for:
• Processing and fulfilling your orders
• Communicating with you regarding purchases, promotions, and updates
• Improving our products, services, and website experience
• Customer support and warranty claims
• Legal, regulatory, or security purposes when required
3. Disclosure of Information
We may share your information with:
• Courier and logistics partners for delivery purposes
• Payment gateway providers for secure transactions
• Service providers (IT, marketing, website hosting) under confidentiality obligations
• Legal or regulatory authorities if required by law
We will never sell or rent your personal data to third parties.
4. Cookies
Our website uses cookies to enhance browsing experience, analyze traffic, and personalize content. You may disable cookies in your browser settings, but some features of the site may not function properly.
5. Data Protection & Security
We implement reasonable security measures to safeguard your information. However, no system is 100% secure, and we cannot guarantee absolute protection against unauthorized access.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes stated, comply with legal obligations, and resolve disputes.
7. Your Rights under PDPA 2010
You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate or outdated data
• Withdraw consent for processing your data (may affect services provided)
• Request deletion of your personal data, subject to legal obligations
To exercise your rights, please contact us at the details below.
8. Governing Law
This Privacy Policy shall be governed by the laws of Malaysia.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
10. Contact Us
If you have any questions or concerns, please contact us at:
📍 [WH Dynamic Legacy]
📧 [whdynamiclegacy@yahoo.com.my]
📞 [017-3712566]
Trade Biz Hub is proudly owned and operated by WH Dynamic Legacy [SSM Registration No. 002179759-V].